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Printing
Issues |
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The following applies to
Pastoral Compensation, Pastoral Review,
and Twenty Pastoral Areas and other software
using Paradox 10 Runtime. |
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| 1. |
When I try to print (File->Print or
printer icon) I get an error message such as "Unexpected General
Protection Fault" and I have to close the program. The
print form does not even appear. |
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Is your printer name longer than 31
characters? If so, try shortening the name. In
Windows XP go to Start menu, Control Panel, (Printers and
Other Hardware) and Printers and Faxes. Right click on
the printer and select Rename. In Vista go to Start
menu, Control Panel, (Hardware and Sound), Printers. |
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| 2. |
The print form opens but when I
click on Print the program locks up and I have to exit the
program. |
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Restart the program or even reboot the computer. Hopefully it will
print the next time. |
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If that does not do it and you are using XP,
close the program and press
Ctrl-Alt-Delete to open the Windows Task Manager. Go
to the Processes tab. Look for ctfmon.exe and click on
it. Then click on End Process. The ctfmon.exe program may
conflict with the printing process and ending the process
will not cause other problems. Start up the program and
hopefully you will be able to print. You may need to
repeat this in the future again. This seems to work
for most users with Windows XP.
Need more help? |
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